ROC 331391
Privacy Policy
Effective Date: 3/1/26
Assist Audio Video (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and services.
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1. Information We Collect
We may collect the following types of information:
- Name
- Phone number
- Email address
- Service address
- Project details or service requests
- Any information you voluntarily provide through forms, calls, or messages
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2. How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Provide estimates and services
- Communicate with you about your project
- Send service updates and reminders
- Provide customer support
- Improve our services and customer experience
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3. Text Messaging & Communication
By providing your phone number, you consent to receive text messages from Assist Audio Video related to your service. These messages may include appointment confirmations, scheduling updates, service notifications, and customer support communications.
- Message frequency may vary
- Message and data rates may apply
You can opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at:
Email: support@assistaudiovideo.com
Phone: 480-613-5691
We do not sell, rent, or share your phone number or SMS consent with third parties for marketing purposes.
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4. Information Sharing
We do not sell your personal information.
We may share your information only as necessary to operate our business, including:
- Service management platforms (such as Jobber)
- Payment processors
- Contractors or technicians involved in your project
All third parties are required to keep your information secure and use it only for service-related purposes.
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5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. While no system is completely secure, we follow industry best practices to safeguard your data.
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6. Data Retention
We retain your information only as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce agreements.
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7. Your Rights & Choices
You may:
- Request access to your personal information
- Request corrections or updates
- Request deletion of your information (where applicable)
- Opt out of communications at any time
To make a request, contact us using the information below.
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8. Cookies & Website Tracking
Our website may use basic cookies or tracking tools to improve user experience and analyze website traffic. You can adjust your browser settings to disable cookies if desired.
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9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
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10. Contact Us
Assist Audio Video
Email: support@assistaudiovideo.com
Phone: 480-613-5691
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
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Assist Audio Video